Privacy Policy

1. Who We Are

XSD Glass is a glassware sourcing and export service provider based around the Anhui / Fengyang glassware supply chain in China. We help importers, distributors, retail buyers and homeware companies check glassware products, packaging options and mixed container orders.

2. Information We Collect

When you contact us, send an RFQ, request product information or communicate with our team, we may collect information such as:

• Your name, company name and job role.
• Email address, phone number, WhatsApp number or other contact details.
• Product photos, reference links, specifications, packaging requests and target quantities.
• Destination market, shipping requirements and other order-related information you choose to share.
• Basic website usage data, such as pages visited, browser type, device type and referral source, when analytics tools are used.

3. How We Use Your Information

We use the information you provide to support normal B2B communication and quotation work. This may include:

• Replying to your inquiry or quotation request.
• Checking product availability, similar items, packaging details and possible supplier resources.
• Preparing product suggestions, price discussions, sample information or order follow-up messages.
• Improving our website content, product pages and sourcing process.
• Maintaining business records related to inquiries, quotations and orders.

4. Sharing Information

We do not sell your personal information. For quotation or product checking purposes, we may share necessary product details, specifications, packaging requirements or order information with partner factories, packaging suppliers, freight forwarders or service providers involved in your inquiry. We only share what is reasonably needed to check or handle your request.

5. Cookies and Analytics

Our website may use cookies, analytics tools or advertising tracking tools to understand website visits, improve page content and measure marketing performance. You can control cookies through your browser settings. If third-party tools such as Google Analytics, Google Ads or similar services are used, those tools may process data according to their own privacy policies.

6. Data Protection

We take reasonable steps to protect inquiry and contact information from unauthorized access, loss or misuse. However, no online transmission or storage method is completely secure. Please avoid sending highly sensitive personal or financial information through open website forms unless it is necessary for your business request.

7. Data Retention

We may keep business inquiry records, email conversations and quotation details for as long as needed to handle current requests, support repeat orders, maintain business records or meet reasonable operational requirements. If you want us to delete or update your contact information, you can contact us directly.

8. Your Choices

You may contact us to:

• Ask what contact information we hold about you.
• Request correction or deletion of your contact information.
• Ask us to stop sending non-essential follow-up messages.

9. Third-Party Links

Our website may link to third-party websites, video platforms, product references, logistics tools or partner resources. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before submitting information to them.

10. International Business Communication

Because XSD Glass works with overseas buyers, your inquiry information may be processed in China and may be communicated across borders when necessary for product sourcing, quotation, sample checking, packaging discussion or shipment coordination.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect website changes, business process updates or legal requirements. The latest version will be posted on this page with an updated date.